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    Service Update

    Please note that we are still accepting orders on our Standard Delivery Service which are delivered within 5 working days of placing your order.

    Our courier DPD is experiencing unprecedented volume of parcels due to the high demand during Christmas, snow conditions in certain areas and the impact of Royal Mail’s strike action during November and December. However, we are managing the fulfillment of orders at normal pace and are able to ship orders right up to Thursday 22nd December.

    The latest delivery information is set out in this service update page and it is also highlighted throughout the website in our top banner, in the check-out page and order confirmation email. The delivery service specified here takes precedence over any other information regarding delivery.

    Service Status

    Standard Delivery: Delivered within 5 working days.

    Priority & Saturday Delivery: Delivered on a nominated day, including Saturdays. Please note this service is no longer available before Christmas due to delayed parcels on DPD’s network as a knock on effect from the Royal Mail strikes.

    Click & Collect: Our warehouse is fully open for click and collect orders that can be placed via the website. Please check for opening hours

    When will my delivery arrive?

    *Please note this is used as a guidance only

    Need help with your checkout?

    If you are having difficulty placing an order, call a member of our customer service team for help.
    01937 845 767 or email
    Basco 10

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    *This offer is only available to new customers who have not made a purchase from Basco before. The discount code can only be used once per customer. This offer is not available in conjunction with any other offer, promotion or discount. Please note that we cannot refund the 10% discount if you forget to use it on your first order, you can always use it on your second!

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